Before boarding your pet, we strongly encourage pet owners to take the time to visit any boarding facilities that you might be considering. Don’t just visit the office area; insist on seeing the actual kennel area where the pets are boarded. Are the kennels and surrounding areas clean?
When you arrive to tour, you should be able to go throughout the entire kennel. You will be surprised to find that many boarding facilities will not allow you to actually go throughout the kennel facility. They may take you to a window for viewing the kennel area instead. This is a good reason to be skeptical.
A SANITARY KENNEL WILL HAVE COMPLETE SEPARATION BETWEEN EACH DOG. For example: Kennels offering only chain link all the way to the ground as a means of separation is not only unsanitary, but it poses a danger to your pet. This also causes intimidation and stress among each other.
Another very important point: The chain link should be smooth coated (silk fencing) and no larger than 1 inch in diameter. The 3-inch chain link does not offer enough protection between pets to keep their little noses and paws safe.
Before boarding your pet, we need to be clear on what level of care your pet needs to determine if we will be a good fit for boarding.
Senior Pets and Pets with mobility issues: (Like weak hips)
All pets entering the facility need to be able to get up and down without assistance. The kennel floor is slick (like hardwood/tile flooring) If your pet has trouble getting up or down on slick flooring, we need to know before booking a reservation. If a pet enters the facility that has mobility issues, we reserve the right to deny boarding. If we take the pet in, you will need to have an emergency contact that is willing to come pick up your pet if we deem the pet not a good fit for boarding.
PETS WITH MEDICAL NEEDS:
We do not accept pets with:
*If a pet is brought into the facility with medical needs that have not been brought to our attention, we reserve the right to deny boarding.
-Realize that your pet will be in an unfamiliar environment alongside and in view of other pets.
-Some pets, especially at first, will claw or gnaw at the cage door and cause injury to their feet/nails or faces. They may “root” their face on the bowls or fencing causing a “rubbed nose”
-Some pets may develop sore pads from pacing in the kennel.
-Broken nails may happen if your pet is “active”in the kennel jumping up and down on the fencing.
-Some pets, will lay on the concrete and lose hair on their elbows, or they could become red from the pressure.
-Dogs that board in the Indoor/Outdoor kennel are exposed to all weather conditions: Rain, Snow, Sleet, Wind, Hot and Cold Temps. If we have rain, your pet my get wet. Even Dogs that board in the indoor kennel will be walked rain or shine, they could have wet underbellies or feet due to the grass being wet. We always encourage an exit bath to ensure your dog will go home clean and dry.
-Many dogs will bark more then they do at home due to excitement or nervousness. These dogs can injure their throats, develop an upper respiratory infection, or become hoarse. A mild sedative can do wonders to soothe and quiet a nervous barker, and to soothe all the others who are boarding along with him!
-Some good-natured dogs wag their tails so much that they injure the tip of their tails.
-Dogs that are stressed while boarding often develop gastrointestinal problems, urinary tract or respiratory infections or have bloody stools. We will notify you if we see your pet display any of these symptoms.
-Our boarding staff is trained to identify problems and to notify office staff. Together we then decide how best to manage each situation.
-The vaccination requirements are there to protect your pet. Along with fully separated kennels that are cleaned between each reservation. Even with all of these precautions, it is still possible for your pet to become sick from stress, injury or viral illness while boarding.
-We promise to guard their safety and health as if they were our own. Our animals board here too!
All dogs that are Pet aggressive will be leashed walked alone in the yard for the safety of other pets in the kennel.
We recommend bringing your dog for a day care day for us to assess. If this is not possible, we will assess your dogs behavior while boarding. We take every precaution to insure the safety of our employees and other pets in our facility. Your pet may not be able to be let out, depending on their assessed behavior. Dogs with behavioral problems can be dangerous in the kennel environment. We are not willing to risk the safety of our employees or other pets.
This is what really sets us apart from other facilities. Our Posted business hours are only for the office (handling calls, check-in and check-out) The owners live on the property that tend to our guests 7 days a week 24/7 365 days a year. If we have a major storm after hours, the owners are there to ensure everyone is fine.
No, there are many facilities that promote group playtimes and frequently blend many dogs together in a communal play area. We think the practice of blending dogs or cats from different families, are potentially harmful to the pets and staff. We prefer to provide all of our guests with as much human contact as possible.
We have several excellent veterinarians in very close proximity to our facility, along with 2
emergency facilities all night and on holidays. We treat every guest as we would our own children and will assure them the best attention available.
First, it is very important to tell us about your dog’s tendencies to jump or climb. We have suites set aside that are fully covered to ensure the safety of your pet.
Unlike many kennels that use only chain link to separate the pets from each other, Acres of Fun uses solid cement and or stainless steel paneling to separate our suites. So from the dogs perspective they have no neighbors, this makes their suite very safe and secure.
For sanitation purposes we ask that you do not bring your pet’s own bedding (unless it is waterproof). However, we do offer 3 different types of bedding, designed to keep the dogs up off the concrete.
Yes, we encourage you to bring any treats and or rubber toys, as cloth toys tend not to fare as well. Limit to 2 toys.
For the benefit of your pet, We recommend that you bring their own food in pre-measured and pre-marked zip lock baggies to maintain your pet’s normal diet. This also helps prevent upset stomachs. However, we do provide house food for $3/per day/per pet.
Yes, we have forced air propane heat along with radiant heating systems for the winter months. In the summer months we have ceiling fans and several fresh air exchange systems to keep all pets comfortable.
No, all pets are let out individually to ensure the health of your pet.
All suites offer ample room for elimination if needed. Potty breaks are offered twice daily for our guests that prefer to eliminate in a more natural surrounding.
Proof of current vaccinations from your vet and emergency contact.
Taking a tour is the first step in easing your concerns about leaving your pet. We pride ourselves on the quality of our facility, the special hands on care, comfortable accommodations and personalized activities that we offer. Your pets will adapt well and enjoy the wonderful experience here at Acres of Fun with our loving family.
CANCELLATION and EARLY PICK UP POLICY: To cancel OR change a reservation, notice must be given to the kennel during business hours, a minimum of 1 week (7 days) prior to boarding.
Early pick up requires 7 days notice as well. Any less notice will result in a two-night charge or time reserved.
The 5 x 10’ indoor suites are indoors and fully enclosed. All pets are offered potty breaks twice daily for our guests that prefer to eliminate in a more natural surrounding, no matter which suite you chose. If desired, you may add additional playtimes.
Yes, we have separated the charges for each of our services for the convenience of those who want to minimize their costs.
Canines: Distemper/Parvo, Bordetella, Rabies
Felines: FVRCP, Rabies
A veterinarian record can be faxed prior to boarding, or you may bring in a copy when checking in.
Sunday afternoon pick-up is from 4:00-5:30 during peak times and 4:00-4:30 during non peak.
This is a convenience for clients who wish to pick up on Sunday or are not able to pick-up on Monday. IF YOU CHOOSE TO PICK UP ON SUNDAY YOU WILL BE CHARGED FOR SUNDAY BOARDING. If you pick up Monday morning it will be the same price.(Excluding holidays that fall on Monday) – Boarding charges begin on the day of drop off regardless of time. There is always a full day charge when picking up on Sunday. Please note this…..if you drop off your pet on a Saturday and pick up on a Sunday it is a 2 day charge. There is no charge for departure day Monday-Saturday if you pick up in the morning. Any pet who picks up in the afternoon will incur an additional half day charge.
We have separated the charges for each of our services for the convenience of those who want to minimize their costs.
Playtime consist of sessions that include but not limited to playing fetch, tug of war, extra love and attention in our securely fenced yard.
No, because we do not co-mingle pets from different families, so this is not an issue.
No
Yes, Owner on premises 24/7. We closely monitor the pets even in the evening. We do not go away at 6pm and return at 7am the next day. There is always someone here!
Acres of Fun Kennel understands that some pets have special needs and or medication. We will do everything in our power to ensure that your pet is taken care of and provided for.
There is an additional charge for medicine administrations: $5.00 per day.
We do not have drop off times on Sunday, however we do have hours for pick up. We are open Mon-Sat for drop off and pick up. A service charge will be assessed for any other hours.
Every pet is taken out individually 2 times per day. Playtimes may be added for an additional fee.
No, for the safety of your pet we do not offer group playtime. There are many facilities that promote group playtimes and frequently blend many dogs together in a communal play area. We think the practice of blending dogs or cats from different families is potentially harmful to the pets and staff. We prefer to provide all of our guests with as much human contact as possible.
You may have someone pick up your pet as long as we are notified in advance and payment arrangements have been made.
You are welcome to call anytime and check on your pet.
8 weeks old
No, but we do have several veterinarians nearby.
No
Yes, because all pets are kept separate, we do not co-mingle pets from different families.
We recommend exit baths for boarding for three days or longer, senior pets, puppies and long hair pets.
