Very disappointed. Have never boarded our dogs before and was excited with the gorgeous pictures in the website and had heard positive things from others. However, after picking up our dogs on Sunday both seemed unlike themselves. We have since taken the dogs to the vet and they have both been diagnosed with kennel cough and one with a UTI. I can’t believe that after spending hundreds to board our dogs for the week we had to spend hundreds more at the vet to get them feeling better from their stay. Will not be recommending or using again.
Quick and efficient service and everyone there was very accommodating to our schedule changes. Both pups came home nice and clean and you can tell they had fun. We will be using Acres of Fun well into the future!
I left my dogs in their care for 6 days. When we brought them home I noticed 2 of 3 dogs had scabs on both elbows. When I called to talk to them about I found out that they had no beds. Lady said it was protocol for them to ask about beds but never asked and was dismissive and slightly defensive. Apparently we agreed to pay for all the extras (2 play times, frosty paws and baths) but no beds. Makes no sense. I wasn't going to post a review because I felt partially at fault for not double checking but today I found a huge thick scab on my boys tail like someone smashed his tail in the fence. The scab is THICK, there's no way there wasn't any blood.
My family and I travel a lot and recently our previous dog boarding facility shut down and recommended Acres of Fun. We tried Acres of Fun this past weekend and had high hopes, however, their charges are outrageous. We booked our 5lb York’s-poo from 6/24-6/27. During our booking we were told we could pick him up on Sunday during their pick up window, so we did. Acres of Fun charged us for an additional night even though we picked him up on Sunday. Why? Why offer a pick up time on Sunday if you are still charging us for another night. I feel like it was a scam and don’t see how they can get away with charging for a night my dog didn’t stay. I asked the owner to explain the charges and she got extremely defensive and rude. So for a stay during those dates and a bath for my dog, it cost us $200. Insane!
We will be taking our business elsewhere. Holiday Pet barn is just as nice and charges less.
My wife and I have lived in five different towns with our dogs. We travel often and always need dog sitting or dog kennel services.
Most were great, but Acres of Fun has been exceptional. We’ve never had an issue getting a reservation, they’ve taken our dog at a last minute request (multiple times), and in cases where we can not make it in time to pick him up they are completely fine accommodating him without issue. Plus, everyone that works there is obviously an animal lover which is important when your leaving you “family member” with strangers for days at a time. Highly recommend them.
I love Acres Of Fun!!! Great service & I always feel 100% at ease leaving my dog there. I would never used another kennel ever. Staff is great & they provide a great range of services to keep the animals happy
I have boarded my dog here a few times. Service has been good and I have never had any problems until most recent visit. My puppy had scraped the skin off of his nose somehow. I understand that they don't watch our dogs 24/7, but they brushed it off when I asked what happened. I called back after I picked up my dog to inform them of my disappointment. They apologized, but still not with enough sincerity in my opinion. I just don't feel that my dog is in the best care there so we will not go back again. It's a bummer because it's a nice facility and very conveniently located.
I love the piece of mind knowing my dogs will be well taken care of whenever we go away. I like the option of the indoor/outdoor runs. Opt for the bath before pickup and your furry friends will smell amazing!
I cannot give this establishment a high enough review. I have two huskies whom we board at Acres of Fun about once a month, on average. Not only is the price great, but I can travel knowing that my pups are taken care of. My husband and I do not have children, so our dogs mean the world to us. When I turn the corner to go to Acres of Fun, the huskies know where they are going and become super excited. Lydia, my girl, starts howling and hopping around in the passenger seat with excitement! They nearly dislocate my arm trying to get inside to see everyone. When it is time to pick them up, the huskies return to me happy, loveable, sleepy, with full bellies and tails wagging. I know that they had time to run, play and that they had all of their needs met while I was gone. The owners are flexible and incredibly kind, and the staff is very sweet with the animals. They really care about the health and happiness of each pet. The Acres of Fun facilities are clean and organized, and the dogs have more than enough space to be comfortable. I used to be an anxious mess every time I had to leave the dogs to go out of town. Acres of Fun has changed that. I know that they will treat my dogs like a part of their own family. If you ever need a wonderful place to board your pets, take them here!
This place is fabulous! Our dog loves it here and we have been using them for years. We know that our dog will be lovingly cared for during our vacations. We never worry because our dog is in the best of hands.
This was our first ever experience with kennels in general and I am so pleased with the experience that we had with Acres of Fun! They came highly recommended by our vet's office. Our dogs were so happy when they got there and were equally as happy when they returned home! The cost was what we were expecting and what we were told it would be. The care must have been outstanding because our fur-babies were worn out from all the playing they did! The facility itself was clean and smelled nice - it didnt have that depressing smell and feeling like some other kennels we looked at had. All around fantastic experience and we will definitely use them for our future needs! = )
I could not be happier with Acres of Fun Kennels! The facility is immaculate and fresh, the opportunity for frequent play is wonderful, especially for my high energy German Shepherd. The staff is professional and kind and very comfortable with handling both our Havanese and German Shepherd. I would recommend them with the highest possible endorsement.
Highly recommend Acres of Fun!!! Very caring staff and a very clean facility. They do a fantastic job with all of the animals. Our dog is a lab and can be very high maintenance and they are attentive to him. Plus, we always add the bath because he smells wonderful for weeks!!!
These are some of the sweetest people on earth and I am so thankful they take such great care of our Clover, twice now, while on vacation. I never have to worry about him at all. When I leave they ask me about all his needs and I can tell they REALLY care. Then, when I pick him up, he is so happy and healthy looking, as if he had a great vacation as I did. Makes missing him while on vacation, a little easier on my heart, because I know they are taking great care of him. I can't thank them enough for their great services.